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TERMS OF SERVICE

SKN BODY TERMS OF SERVICE

1. OVERVIEW

This website is operated by Product X Aust Pty Ltd ABN 20631211731 (Level 4, 240 Queen Street, Brisbane City, Qld 4000). Throughout the website, the terms “we”, “us” and “our” refer to Product X Aust Pty Ltd. Product X Aust offers this website, including all information, tools and services available from this website to you, the user, conditional on your acceptance of all terms, conditions, policies and notices set out here.

By visiting our website and/or purchasing a product from us, you “Service” and agree to be bound by the following terms of service (“Terms”), including those additional terms and conditions and policies referenced throughout these terms. These Terms apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content (“you”).

Please read these Terms in their entirety and carefully before accessing or using our website. By accessing or using any part of this website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions contained in these Terms, then you may not access the website or use any Services.

Any new features, tools, or products that are added to the current website and store will also be subject to these Terms. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of, or access to the website following the posting of any change/s constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. Shopify Inc. provides us with the online e-commerce platform that allows us to sell our products to you.

You can contact our team at SKN Body at info@sknbody.com for any enquiries.

2. ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least 18 years of age, or that you are at least 18 years of age and have given us your consent to allow any of your minor dependents to use this website.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws of your state or territory (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Service.

3. GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that the content you provide to us (not including credit card information), may be transferred unencrypted and may involve:

1. transmissions over various networks; and

2. changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in these Terms are for ease of reference only and will not affect the interpretation of these Terms.

Any ambiguities in the interpretation of these Terms will not be construed against Product X Aust Pty Ltd.

4. Purchases

You must provide to Product X Aust Pty Ltd complete and accurate details at the time of making your purchase. However, you may be required to provide additional details upon our request to ensure the accuracy of your order.

It is your obligation to enter the correct delivery address and instructions at the time of purchase. Product X Aust Pty Ltd is not liable to and will not re-send your order to the correct address at its expense.

By placing an order with us, you warrant and represent to us that:

a) You understand the nature and effect of these Terms and agree to be bound by them;

b) You are authorised and legally permitted to purchase the products being ordered;

c) You are authorised and legally permitted to effect payment for the products being ordered using the payment method selected; and

d) The information provided to us by you in connection with your purchase is accurate and complete.

5. Purchase Price

All prices displayed on the SKN Body website or pursuant to your enquiry with SKN Body are in Australian Dollars (AUD) and include GST.

Product X Aust Pty Ltd reserves the right to alter the prices of our products from time to time and without notice to you.

6. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Product X Aust Pty Ltd is not responsible if information made available on this website is not accurate, complete or current. The material on this website is provided for general information only and should not be relied upon by you or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or timelier sources of information. Any reliance on the material on this website is at your own risk.

This website may contain certain historical information. This information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our website.

7. MODIFICATIONS TO THE SERVICE AND PRICES

Prices listed on SKN Body are accurate to the best of our knowledge. However, in the unlikely event of a price being incorrectly displayed on SKN Body, Product X Aust Pty Ltd has the right to correct and/or modify the prices without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice to you.

Product X Aust Pty Ltd is not liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We may, from time to time, run promotions where certain products, or a combination of products, are offered for sale at a discounted price. All promotions are subject to availability and while stocks last.

Any products purchased outside of the advertised time frame set out by Product X Aust Pty Ltd will not be eligible for the promotional price. Where there is no promotion period specified, the relevant promotion will end when it is discontinued on SKN Body’s platforms. Product X Aust Pty Ltd is not liable for compensating any promotional price that has been missed by you at the time of purchase.

8. PRODUCT AVAILABILITY

The products listed on this website may have limited quantities. Product X Aust Pty Ltd will attempt to make the products and quantities advertised on this website available at all times. However, Product X Aust Pty Ltd does not guarantee this and Product X Aust Pty Ltd will not be liable for any products that are not available at the time of your purchase. You will be notified at checkout of any products that are not available and will be given the opportunity to be notified by email when the product will be available again.

We reserve the right, but are not obligated, to limit the sales of our products to any person, at our discretion, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products are subject to change at any time without notice to you, at the sole discretion of us. We reserve the right to discontinue any product at any time.

9. PRODUCTS TERMS OF USE 

The content of this website is not a substitute for professional medical advice and does not replace any medical professional resources. Product X Aust Pty Ltd encourages you to consult your physician before the purchase of any products listed on this website. Your physician is responsible for addressing any concerns, medical questions, and queries regarding the possible treatment of any medical conditions. Product X Aust Pty Ltd will not give any answers to your medical related questions.

Product X Aust Pty Ltd does not represent itself as a doctor/physician, whether expressly or impliedly. Hair reduction results from the IPL product will vary from person to person and are dependent on the skin tone, hair colour, the number of times it is used and the manner of its use. Product X Aust Pty Ltd does not guarantee the individual results of the IPL product. 

The IPL product is not suitable for dark toned skin. IPL treatment for hair removal relies on melanin in the hair absorbing the light energy, and therefore is most effective on lighter-skin dark-haired individuals. The product is not effective on very light, red or grey coloured hair.

By placing an order through SKN Body you accept all risks associated with the product. You agree that Product X Aust Pty Ltd will not be held liable for any unexpected results, or complications that may arise as result of the product.

We have made reasonable effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

10. SHIPPING RATES & TIME-FRAMES

Australia

Regular postage: Free

Express postage: Free

11. HANDLING

All orders will automatically come with tracked delivery. All orders will be dispatched from our warehouse within 2 business days. We recommend you select tracked postage which means that the package will be tracked from the time it leaves our warehouse until delivery. Product X Aust Pty Ltd does not take responsibility for any untracked parcels that go missing. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses, or correct addresses. Product X Aust Pty Ltd will help as much as possible to trace a missing parcel, however, if untracked shipping is selected, it is the customer’s responsibility to follow up with Australia Post. Product X Aust Pty Ltd is not responsible for and does not offer refunds of shipping costs in the event of delayed shipping due to product availability. 

12. REFUNDS AND RETURNS

Individual results from SKN Body are dependent on factors including skin tone, hair

Individual results from SKN Body are dependent on factors including skin tone, hair colour, hair growth cycles, frequency of use, and your body’s response to IPL treatment. Product X Aust Pty Ltd does not guarantee results and as such, Product X Aust Pty Ltd is not able to refund purchases unless the product is defective.

Subject to the below paragraph, Product X Aust Pty Ltd offers customers a refund for defective items only if the defective product is returned to us, or we are provided with a video that demonstrates, to our satisfaction, that the product is defective within 30 days of receipt of the product. We will review your request for a refund as soon as possible and will provide you with a full refund for the defective product if we are satisfied that it is defective.

SKN Body products come with a 12-month warranty to cover issues that may arise with your handset. To make a warranty claim, please provide the defective device to us or provide us with a video that demonstrates the defect.

To return your product, you should mail your product to 9 Bayswater Street, Paddington 4064 QLD Australia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

13. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. If your account details are not up to date, you agree to promptly update your account and other any other relevant information, including your email address and credit card number and expiration date, so that we can complete your transactions and contact you as needed.

14. OPTIONAL TOOLS

We may provide you with access to third-party tools over which we do not monitor or have access or control.

You acknowledge and agree that we provide access to such tools on an ‘as is’ and ‘as available’ basis without any warranties, representations or conditions of any kind and without any endorsement. Product X Aust Pty Ltd has no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through this website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources) without notice to you. Such new features and/or services are also be subject to these Terms.

15. THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with Product X Aust Pty Ltd. We are not responsible for examining, evaluating, or advising you of the content or accuracy. We do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

16. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. Product X Aust Pty Ltd is under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You must not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party on this website or any other pages associated with SKN Body.

17. PERSONAL INFORMATION

Our Privacy Policy governs your submission of personal information through this website. Click to view our Privacy Policy.

18. ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. Product X Aust Pty Ltd reserves the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice to you (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

19. PROHIBITED USES

In addition to any other prohibitions as detailed in the Terms, you are prohibited from using this website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, territory, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

20. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The service and all products delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties, or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

To the maximum extent permitted by the applicable law, Product X Aust Pty Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors expressly exclude liability for any:

(a) injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise in connection;

(b) loss, damage or expense that you may incur or suffer (as the case may be) as a consequence of any act or omission of any third-party service provider; and

(c) loss of profit, business, revenue, goodwill or anticipated savings,

which may arise in connection with these Terms, or the provision of our products, their use, or in respect of other equipment or property, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

If any legislation or law implies into these Terms, any term or warranty and also prohibits provisions in a contract excluding the application or exercise of that term or warranty then, to the maximum extent permitted by law, our liability for a breach of such a term or warranty will be limited, at our sole option, to any one or more of the following:

(a) the supplying of our products again; or

(b) the payment of the cost of having the products supplied again.

To the maximum extent permitted by law, if for any reason we are directly or indirectly liable to you in respect of any products provided, our maximum aggregate liability in respect of all claims made by you will be the amount charged by us in respect of those products.

21. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless SKN Body and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

22. SEVERABILITY

If any provision of these Terms are prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision will, to the extent required, be severed from these Terms and rendered ineffective as far as possible without modifying the remaining provisions of these Terms, and will not in any way affect any other circumstances of or the validity or enforcement of these Terms.

23. ENTIRE AGREEMENT

A failure by us to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision under these Terms.

These Terms and any policies or operating rules posted by us on this website or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding all previous agreements, understandings, communications and proposals, whether oral or written, between you and us (including, but not limited to, any previous versions of the Terms).

24. GOVERNING LAW

These Terms and any separate policies whereby we provide you Services will be governed by the law of Queensland, Australia, and each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the courts of Queensland.

25. CHANGES TO TERMS

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website without notice to you. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

 

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